Privacy Policy

Introduction

Complete Car Loans ("Complete Car Loans," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

Information We Collect

Information You Provide Directly

• Name, address, phone number, and email address
• Date of birth and Social Security number (for financing applications)
• Employment and income information
• Vehicle preferences and trade-in information

Information Collected Automatically

• IP address, browser type, and device information
• Pages visited, time spent on pages, and referring URLs
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

• Process your auto loan application and connect you with financing partners
• Communicate with you about your application status and our services
• Improve our website and customer experience
• Comply with legal obligations
• Send promotional communications (with your consent)

Sharing Your Information

We may share your information with:

• Financing partners and lenders: to process your auto loan application
• Dealership partners: to connect you with inventory and sales staff
• Service providers: companies that assist with our business operations
• Legal authorities: when required by law or to protect our rights

We do not sell your personal information to third parties for their own marketing purposes.

Cookies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and deliver relevant advertising. You may control cookie preferences through your browser settings, though disabling cookies may affect site functionality.

Data Security

We implement industry-standard security measures including SSL encryption, firewalls, and secure data storage to protect your personal information. However, no method of transmission over the internet is 100% secure.

Your Rights

Depending on your state of residence, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of the sale of your personal information
• Non-discrimination for exercising your privacy rights

To exercise these rights, contact us at info@completecarloans.com or call (248) 282-6200.

California Residents

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). Please contact us for more information about your CA Privacy Rights.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated effective date.